I pulled into the wells fargo drive through during what most people would think would be a busy time of day...Friday, lunch time, a day before a holiday weekend. One would think that the geniuses at wells fargo would know to stock pile drive through tellers on this particular afternoon. Apparently, we thought wrong.
I pull up seeing cars A, B, and C (shown above) already starting their transactions..I think to myself "good, this will be quick". Now the big dilemma as to what lane to pull into. Normally I would go behind car A, but the combination of the over-chipper teller who insists on telling me her name, age and date of birth (ok, that was a little exaggerated, but they do tend to be over-nice sometimes) and how close she is to me when she tells me all of this information doesn't sit well with my brain today. So, I proceed to pull behind car C.
I wait. And wait. And wait.
I am getting a little annoyed, but can handle it for now. Another car (not shown), we'll call her car D, pulls in behind car A. It's a run down car with more noises than the swine barn at the State Fair with a girl about my age driving. Not too long after car D pulls in, car A is done....Of course, just my luck that car D gets her turn right away even though i have been waiting behind car C for about ten minutes (no exaggeration). I try to remain calm...it's just then that I hear car D start telling the teller all of her problems and complaints about how she was over-drafted because she got extra money in her account somehow but the customer service people said the money was hers. "so i used the money and then i checked the balance on my wells fargo app on my phone and i see that i have an overdraft. so i called customer service again and they were really rude" <--- note, this is NOT made up, I could clearly hear this girl because she had all of her windows down and mine was down too. This back and fourth went on between car D and the teller for probably 3 minutes. By now, more cars had pulled in and I am pretty sure everyone could hear what was going on. In the mean time, cars B and C are still in their original places--they haven't budged, which means I haven't budged. To say I was mad would be an understatement. I then hear the teller tell car D that she can pull around and go in and talk to someone inside about the rude customer service person. Car D: "i don't have time, i have to go bring my car to the mechanic ("i should hope so", I say out loud), that was just my sister calling to tell me i have to meet her there".
By this time, the frustration is mounting...I can see others shaking their heads and I can't even imagine what's going on inside car B & C's heads...they've now been there longer than I have.
Without a thought in my mind, I shout (basically at the top of my lungs) "HURRY UP"! in the direction of the over-sharer who is in car D. She kind of turns to see who is yelling and as she does, i throw my car in Reverse (thankfully nobody had pulled behind me yet), back up, throw it into Drive and storm off through the open ATM lane, looking over at the wall of windows where the under-staffed tellers are sitting, just shaking my head in disbelief.
UGH, I was so mad! I was mad about it for a good 20 minutes after it happened...I ate some lunch and got over it...but now, as I sit and re-live it, I am getting mad again!
The over-sharing of car D is one thing, but to even have to sit in line for ten minutes with only one car in front of you on a Friday over lunch is another.
I would call the local branch and complain, but I would probably have to press 1 for English and even then I would probably get transferred to call call bank in India where they still wouldn't understand me.
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